Recent Water Damage Posts

My Toilet Overflowed – What Do I Do Now?

6/9/2020 (Permalink)

leaking bathroom pipe Having water damage issues with a possible sewage one too? Call the pros from SERVPRO to mitigate your water damage needs in your Randolph home.

Your SERVPRO Water Damage Professionals in Randolph Have the Answers You Need to Handle Your Flooded Bathroom

Immediate mitigation is the key to any water loss, and a toilet overflow situation is no different. The cause of the overflow determines the course of action taken by the SERVPRO experts in Randolph. You may be dealing with water spill only or a combination of water and sewage.

Why do I need a rapid response to a simple toilet flooding?

You may have only water damage in your Randolph home, or it can involve sewage as well. Either way, immediate mitigation is critical. Problems resulting from a bathroom flood can include:

  • Water damage to the floor and underlying floorboards
  • Sewage spill that leaves a mess that is difficult to clean, and is contaminated
  • Odor problems that can be a result of the sewage or wet material
  • Ceiling staining and damage
  • Water seeping under cabinets, toilet bases or tubs

How Does SERVPRO Deal with the Bathroom Flooding?

First, our rapid response team accesses the water loss and determines the exact steps needed to deal with your unique problem. If the spillage resulted from a ruptured water line or cracked toilet tank, then the water is category one, clean water.  Removing excess water to prevent further damage is one of the initial steps taken. Other actions can include:

  • Sewage removal and cleanup
  • Dealing with odors – professional deodorization equipment makes sure no lingering smells remain
  • Drying out the floors, walls, and cabinets using dehumidifiers and air movers
  • Cleanup and repair flooring and ceilings that may be damaged by the overflow
  • General Contractor License #: 13VH06013000 for a seamless restoration
  • Monitoring the drying process to assure that no hidden problems occur

Our goal is to ensure that your bathroom is restored to its former state, “Like it never even happened.” Our mitigation professionals move quickly to take care of your bathroom flooding problem immediately.

Do not stress and worry if your toilet overflows. You can trust SERVPRO of Southwest Morris County at (973) 895-5000 to provide professional water damage service that is Faster To Any Size Disaster.

How Do I Remove Water From My Home In Randolph?

4/23/2020 (Permalink)

Water inside home, man on phone. No matter when you make the call, we have technicians who can assist you.

Call SERVPRO to Bring In a Team of Professional Water Removal Technicians

Even a small amount of water can cause hundreds and thousands of dollars in damage. Quickly removing it from inside your home is the best way to halt continuing damage and increase the amount of property that can be restored or repaired, instead of having to replace it. 

OK, You’re Here. What happens next?

Since you described the problem (and sent a few pictures) to our 24/7 office team, Water Removal Technicians (WRTs) start work immediately upon arriving at your Randolph home. Each SERVPRO team comes with a complete equipment kit to begin drawing out water and moisture. 

  • Water Pumps – No matter the size of your home, we have the right-sized, commercial-grade pump. For townhouses and other compact homes, WRTs use equipment that can be easily pulled behind them. If the water has spread out over larger areas or perhaps flooded a basement, team members use longer hoses that connect to the pumping mechanism outside the home. For large residences, our teams bring in truck-mounted pumps that can run off the vehicle’s engine or an accompanying generator for round-the-clock support to clear the home as quickly as possible.
  • Extraction Wands and Other Equipment – These smaller devices are more efficient in homes where the water is not as deep, about an inch or less. WRTs can use wands that attach to a backpack pump and collection container for very small rooms and closets in your home. For long hallways and large rooms, they can use larger devices that connect to an outside generator and containment tank. Where needed, they also have the option of using a device a team member can ride on, carefully watching every inch of carpet and other floorings. 
  • Water Absorption Pads – To draw water out of some flooring, WRTs use these pads when there is a risk of damaging the surfaces. They are also very useful on rough, concrete floors and in tight areas where an appliance cannot be moved (i.e., water heater), and the space between it and the floor is too small to effectively use an extraction wand. 

The water is gone now, but my home still feels damp and uncomfortable. How do you get rid of that?

After removing the majority of the water, there is still moisture in the air and some water trapped in the floor trim and drywall, even ceiling panels, if the initial leak source was upstairs or in the attic. To detect and remove both, our teams use four key devices:

  • Moisture Meters and Sensors – The sensors help us determine where water is trapped inside the home, and the meters enable us to determine which tools to use and a safe level of operation. The meters can also measure the humidity, or water suspended in the air.
  • Dehumidifiers – These devices draw moisture out of the air, lowering the humidity. The size of the home and the level indicated by the moisture meter determines how many team members set up for operation. 
  • Exhaust Fans – WRTs place these at the exits of affected rooms to draw out the damp air, enabling the dehumidifiers to work more efficiently. 
  • Air Movers – These devices generate a warm flow of air that we use to carefully force moisture out of walls and ceilings. As the moisture is pushed out into the surrounding air, it is pulled out by the fans or captured by the dehumidifiers. 

The humidity level is much more comfortable now. However, there is still a musty odor from all the water.

We can take care of that as well. Most odors disappear after WRTs lift, dry, and re-attach carpets. When odors linger, team members then use a combination of covering odors to disguise the musty smell as they use cleaners on stains and foggers to generate particle clouds that eliminate the odors. 

What about my wood floors, can you restore them?

In most homes, yes. After removing the water, team members use the same devices that lower humidity and draw out moisture to carefully remove it from wood flooring. Our WRTs are highly trained to perform this task without cracking, splitting, or otherwise damage your wood flooring. 

Will my homeowner’s insurance take care of everything?

It depends on your policy. Most insurance agencies in our state prefer restoration and repair over replacement unless it is cheaper to do so, which means much of what we do at SERVPRO is approved. We carefully follow each agency’s requirements to ensure the cost to you is the lowest possible. 

Our goal at SERVPRO of Southwest Morris County is to put you back into your home as soon as it is safe to do so. If you have had any flooding in your home, call us at (973) 895-5000 today to find out more about what we can do for you and your home. 

Your Best Guide to Randolph Water Damage Restoration

3/8/2020 (Permalink)

leaking dishwasher in kitchen Don't fret when leaks cause water damage in your home. Team SERVPRO is standing by 24/7 to take your emergency call.

Restoring Water Damaged Homes In Randolph

As the third-largest community in our county, Randolph enjoys the small-town feel with a healthy dose of big-city opportunity. Growth is steady, but that doesn’t mean the unexpected won’t cause homeowners a sudden headache.

Much of the water damage Randolph residents deal with comes from simple sources like a failing dishwasher or an old water heater tank that finally gives out. When it happens, SERVPRO is ready to meet every disaster with the latest equipment and some of the best-trained personnel in the industry.

As an example, one homeowner recently walked in her front door with her kids to find that their downstairs toilet began flooding sometime after heading out for school. Fortunately, the leak was from a cracked tank so the water was still clean and not backed up from the sewer.

Our SERVPRO response team immediately shut-off the water after arriving on-site and began removal procedures. Since the water was spread thin throughout the home, technicians went directly to water extractors to remove several hundred gallons from the floors and carpets.

Thanks to the adjustable temperature option on the two devices they used, team members were able to increase the evaporation rate without causing damage to the wood flooring, carpets, and linoleum in the kitchen and bathroom. Unfortunately, the carpet pads had been underwater long enough to begin breaking down and required replacement.

As team members lifted carpets, other specialists examined the walls behind the baseboards. Most had just a little moisture, but the ones closest to the bathroom had absorbed a lot of water. To remove it, the specialists brought in air movers and directed warm, dry air over the surfaces to carefully force out the moisture. To draw it out of the home, they set up a box fan that pulled it from the hallway and out the front door.

For SERVPRO of Southwest Morris County, returning homes back to a dry, safe state is always our goal. For residents here or in Chester, Long Valley, and Mendham, call us at (973) 895-5000 today to find out more about what we can do for you. 

Click here for more information about Randolph.

We Are The Right Choice In Mendham Boro Water Damage Restoration

1/7/2020 (Permalink)

A ceiling in a home covered in water spots after a water damage disaster When this home suffered a water damage disaster we worked quickly to limit further damage and prevent mold growth.

When Light Wands Can Help with Extraction in Mendham Boro Homes

The discovery of a substantial water loss incident in your Mendham Boro home can be a stressful and overwhelming experience. Because so many homeowners have trusted in our expertise in water removal and drying, we have built a reputation as a name to trust in making water loss incidents “Like it never even happened.” Part of this equation is having the right tools and equipment for the job, such as light wands for extraction and specific cleaning processes.

Understanding the critical role that light wands play in water removal for Mendham Boro homes can show you the numerous steps involved in clearing out water damage correctly. Light wands are ideal for extraction efforts in carpeted areas, which are prevalent in modern homes. These devices can be useful once submersible pumps have reduced the standing water height beneath two inches.

These attachments are not pumps or vacuums on their own, but instead, get connected to either portable extraction devices or our larger truck-mount extractors. Often the truck extractor offers the most powerful removal strength, but mobile extraction units, including gas-powered trash pumps, can provide more versatility against the limitations of the truck approach. Our SERVPRO professionals can determine the best machines based on the size of the affected area and its ease of access with longer intake lines.

Once our team has removed what moisture the wand can, we can utilize more direct tools to finish drying out the water damage. Light wands can also play a role in the final cleaning and revitalization of these carpeted areas as well. The same tools are an integral part of hot water extraction cleaning techniques designed to break up soil and sediment in the carpeting and improve the look and feel of this flooring.

Having the right equipment for the job helps us to get projects done quickly and efficiently. No matter how severe water loss scenarios might become, you can depend on our expertise and extensive inventory of equipment to make it “Like it never even happened.” Give our SERVPRO of Southwest Morris County team a call today at (973) 895-5000.

See more about Mendham Boro.

Revealed: Team SERVPRO Offers Many Options to Remove Standing Water in Randolph

11/22/2019 (Permalink)

standing water in a basement Quick action can save the structure of your home from deteriorating. Contact SERVPRO immediately after damage.

When Electric Submersible Pumps Are Not Ideal for Randolph Homes

Removing standing water from Randolph homes is, fortunately, not a scenario that many homeowners contend with multiple times in their lives. However, it is something that our SERVPRO professionals must prepare for every day. Efficient solutions for extraction and drying are paramount to providing a cost-effective restoration approach, and often this begins with the use of our electric submersible pumps. As these are the standard with most water removal projects, it is essential to note when they do not work for residential customers in need.

With the options available to our restoration professionals to begin water removal in Randolph homes, choosing the right tool for the job is the difference in providing the least costly approach for homeowners. Here are some of the times where our team members might second guess the use of electric submersible pumps over other available options.

Available Power 

In some situations, power must get severed to a residence to protect our technicians or the occupants of the house. Instead of using a generator to supply power to an electric sump pump, our SERVPRO team can often get a more forceful suction that can address debris and other particulates in the water, with self-priming trash pumps powered by gasoline.

Depth of Standing Water 

Electric sump pumps can handle standing water above two inches, but at a lower depth than this, other tools are better for water removal. Beneath two inches, air can get pulled in with the water, causing the pump to lose prime.

Spread of Loss 

There are also instances in which these electric submersible pumps are not sufficient to handle the extensive spread of loss throughout a residence. With higher volumes of water spread out over an entire level of your household, more powerful extractors like the truck-mount option can help manage the situation more effectively.

While specific pumps often play a familiar role in the recovery of your house after a water loss incident, we have secondary tools and equipment that can meet the needs of your residence when portable sump pumps are not the best choice. Let our SERVPRO of Southwest Morris County professionals help however you need by calling (973) 895-5000.

Click here for more about the township of Randolph.

Mendham Water Puddles or Worse? For Water Damage Mitigation SERVPRO Provides the Solutions

10/2/2019 (Permalink)

Basement with water spillage needing drying Mendham Homeowners Call SERVPRO to Remove Water from Basements and Living Quarters

Water Removal After a Water Heater Leak in Your Mendham Home

Water heater leaks are not always immediately apparent. The longer they go unnoticed, the more likely you are to have damage in your home. Water seepage can migrate through many materials. Go through the proper water removal procedures to save your home from being harmed further.

Determining The Cause Of Your Water Heater Leak
There are different water removal services in Mendham that can find the cause of the water damage as well as you discovering the apparent source on your own. Because SERVPRO claims of We're Faster To Any Size Disaster, this company can provide a rapid response to mitigate the water damage.

Most appliances like this spring a leak from a loose or cracked valve which loosens over time, and without regular maintenance, they can deposit large amounts of water on the floor or subfloor. Also, the heater may be too highly pressurized on the inside. Excess pressure forces water out of the tank, and it can damage your walls or floors in short order.

Monitoring Equipment Determines Job Completion
SERVPRO technicians use thermal imaging cameras to determine the levels of moisture in an area. Moisture sensors, pronged or smooth, may also be used to check for dampness. These sensors are pushed into the carpet, all the way down to the pad, to find even the smallest hint of moisture. Mold growth can be stymied when the wet materials have been restored to standard moisture content levels of 12% or less.

It is necessary to figure out what type of water is present before the cleanup process starts. Water that leaks from the appliance are considered clean, Category 1 White Water (Gray Water for detergent bearing spillage.) This water can easily be removed without additional precautions or protections. Contaminated water from flooding and sewage (Category 3 Black Water), or urine-tainted toilet water (Category 2 Gray Water) requires special handling.

After the water is removed, dryers and dehumidifiers are set up to mitigate and clean the area thoroughly. This multi-step process is necessary to prevent further damage in your home properly, and to eliminate the damage that has already occurred.

Contact SERVPRO of Southwest Morris County for efficient water cleanup and damage restoration. We’re Faster To Any Size Disaster. (973) 895-5000

See the options for sites to visit in your town by clicking here.

Rely on SERVPRO for Cleanup and Restoration for Your Damaged Randolph Home

8/14/2019 (Permalink)

Water damage can cause terrible odors and mold damage. Call the professionals at SERVPRO today for remediation assistance.

Hydroxyl Generating Machines Help Complete Water Damage Restoration Work in Randolph by Eliminating Odors

After our building services crew (working under General Contractor License # 13VH06013000) repairs a leak in your plumbing and our restoration team gets your home dried out and back to normal, you might notice new and unpleasant odors inside your Randolph home. Many residents assume we use an ozone generator for such situations, but we have an option that provides numerous benefits we cannot get with ozone.

Attacking the odors affecting your property in Randolph after finishing water damage mitigation and restoration becomes more effective with a hydroxyl generator. Part of the reason we choose to turn on our hydroxyl generators is that ozone can cause additional damage in many homes. Living things cannot survive in an environment flooded with high concentrations of ozone. Even fish in an aquarium can die if their tank's aeration system carries ozone into their container. Plants can also die when ozone competes for the carbon dioxide in the air.

Many other items can sustain damage from exposure to ozone. Items made out of rubber, many types of glue, and other substances might need additional restorative work if we were to use ozone. Instead of risking the condition of your home, we instead use a hydroxyl generator to perform deodorization.

Hydroxyl generators separate water vapor molecules (H2O) into single atoms of hydrogen and hydroxyl radicals (*OH). Once in the air, these actively break substances down into harmless pieces that cannot produce odor. Because we can run our machinery even while we continue working, the extra amount of time that it takes for adequate treatment of odors does not affect our schedule.

Because odors have been attacked from the start, the deodorization process ends up being more effective in the long run. This increased effectiveness occurs because hydroxyl radicals have had the opportunity to eat away at odor-causing molecules inside walls, under floated carpets, and other locations where odors come from before we finish mitigating water damage and restore these places.

When odor-causing substances remain after water damage mitigation, days of higher humidity can let these odors return. Using our hydroxyl generators instead of ozone machines prevents this from bothering your family in the future while protecting your belongings from the harm ozone can cause.

SERVPRO of Southwest Morris County also covers Mendham, Chester, their Boros, and Long Valley. Call us at (973) 895-5000 for effective odor control measures that destroy smells caused by water damage, fire, smoke, and other disasters. We can help you make your home a safe and comfortable place again.

Click here to learn more about Randolph. 

Our Certified Professionals Are Ready To Restore Your Mendham Home After A Water Damage Disaster

6/21/2019 (Permalink)

We responded quickly, which limits further damage and prevents mold growth.We used our specialized cleaning techniques and state-of-the-art equipment.

Are Carpets and Area Rugs Automatically a Loss from Water Damage?

Since a water spill follows the path of least resistance, water damage tends to hit flooring the hardest, particularly porous items such as carpet and padding. The big question from homeowners is if the carpeting is restorable, and some factors affect the outcome.

Whether or not water damage in Mendham is to the carpeting or area rugs the loss depends first and foremost on the type of water spill. Clean water results from plumbing failures and is the most restorable type. We can often restore carpet soaked by gray water events such as an overflow from a sudsy washing machine. If the property owners requests, we do remove carpeting. However, carpet exposed to black water which comes from sources such as groundwater or sewer backups cannot be mitigated and poses health and safety issues. If property owners wait more than 48 hours to begin cleanup efforts on clean water in a home, we handle it as black water due to the potential for contaminants.

Other factors that determine the restorability of carpeting is how quickly the extraction efforts began. We used different types of equipment such as our portable pumps with weighted extractors to push the water out of carpeting, or our Rover ride-on wet vacs that use the weight of the SERVPRO technician to push water up and out of carpet and padding.

Our technicians hold specific certifications in restoration sciences as taught by The Institute of Inspection, Cleaning and Restoration Certification (IICRC), and they possess specialized training for drying carpet in place. A common technique called "floating" is often used. In this application, we loosen the carpeting on one side, and air movers are positioned to drive air throughout the underside of the carpet and over the padding. This method causes embedded moisture to rise and speeds drying times. In some cases, we uninstall carpeting for drying outside of the property. Once the carpet attains drying goals confirmed through moisture readings, we perform any needed odor control to ensure the home retains no odors from the water.

SERVPRO of Southwest Morris County works to mitigate water damage in properties and limit loss through our restoration techniques. Call us at (973) 895-5000, and our technicians can make it "Like it never even happened."

See more about Mendham.

Are You a Randolph Property Owner with a Water Loss? Try Calling SERVPRO for Remediation

5/1/2019 (Permalink)

Call SERVPRO Fast to Prevent Major Water Damage to Your Randolph's Home Carpeting

Why Water Damage Cleanup Should Be Handled Professionally in Randolph Homes

It is interesting, a large number of water damage calls we get for this area of New Jersey, are not whole house floods. However, what happens in one area of the home, can affect the entire property. Musty odors left by improperly addressed water saturation in both structure and contents are just one example.

The timeline for mitigating water damage in a Randolph property starts ticking as soon as there is an interior water spill. Common reasons for this occurrence are water supply line failures, an appliance such as a washing machine or dishwasher malfunctioning, and sometimes it is human error such as forgetting a faucet is on and overflowing a sink or bathtub.

During the first hour, water can continue to spread through carpet and padding as well as be absorbed into flooring, walls, and upholstered furnishings. The finish on wood furnishings has the potential to bleed onto carpeting, causing permanent staining. Drywall does not fare well when exposed to water as it wicks it quickly and the gypsum then begins to break down.

The potential for saving delicate possessions such as books or important papers is particularly in your favor if you begin water cleanup efforts within 24-hours of a water loss event. SERVPRO has access to the same equipment as the Library of Congress for the preservation and restoration of damaged books or important papers. There are several methods for drying paper-made possessions; often they are frozen until the best method for restoring the item is determined.

SERVPRO technicians are trained in the deftness of remediation and know that the first course of action is to extract as much water as possible. We have portable pumps as well as standing water removal machines called Rovers. The highly maneuverable rovers use the weight of the technicians to force water out of surfaces where it is quickly extracted. This machine is especially beneficial for use on carpeting and results in lowered drying times. Lingering, musty odors from the water are most often neutralized when the premises is completely dry.

SERVPRO of Southwest Morris County stands ready to assist property owners with water damage cleanup and restoration. Get started by calling (973) 895-5000 and our emergency response teams arrive within hours because We're Faster To Any Size Disaster.

More about this city here.

Protect Your Home From Plumbing Issues On Vacation

10/29/2018 (Permalink)

Flooded basement caused by broken pipe.

You’ve probably been saving up for this trip for a while, so why end a great vacation by coming home to water damage? While you’re enjoying the beach with your family, a small leak can turn into a more serious problem.

Make sure to safeguard your home against plumbing disasters by checking out the following tips

Check the Flapper Valve

The flapper valve is a simple mechanism in your toilet tank that allows it to refill after every flush. However, sometimes flapper valves can get hung up, causing them to not form a proper seal or close at all. When this happens, the water will continuously run in vain to fill up the tank. When you’re at home, you can easily hear the water running and quickly remedy the problem. However, if you’re not in your home, the water will continue to run, driving up your water bill.

Shut Off the Main Water Supply

If you are going on vacation for several weeks, it may give you extra peace of mind to shut off the main water supply. This will ensure that no leaks will happen while you’re away, preventing that scenario in your head where you come home to find significant water damage. Even if you aren’t going on vacation in the foreseeable future, it’s still a good idea to familiarize yourself with where your main water supply shut off is and how to use it. That way, during an emergency, you will be able to easily locate the main water supply and shut it off.

Shut Off Hot Water Heater

If you shut off the main water supply, make sure you also shut off the hot water heater. If you leave your hot water heater on without proper water supply, it will still continue to heat, potentially causing damage. Hot water heaters are used to heat water for showers, baths, and cleaning dishes and clothes. However, if no one is staying in your home during your absence, there’s no need to keep this system running.

Have Someone Check In

No doubt, you have a checklist of things to get done before heading for the airport. For example, when people leave for extended vacations, it’s common to have a friend or family member stop by the house to make sure the mail doesn’t pile up or to water the plants. However, make sure your designated person also checks the house for plumbing issues. A quick walk through the house should suffice to catch any leaking pipes before they become a larger problem. This strategy can save you from extensive water damage after a relaxing vacation.